essensys launches Flex Services Platform
essensys, a provider of mission critical software-as-a-service (SaaS) platforms and on-demand cloud services to the flexible workspace industry, has launched its new Flex Services Platform.
The Flex Services Platform gives real estate leaders a single software and digital infrastructure platform to operate and scale up their flexible workspaces.
Using essensys’ digital infrastructure and IP developed over the last 15 years, the Flex Services Platform allows landlords and flexible workspace operators to provide next-generation experiences for occupiers and meet rapidly evolving needs in coming years.
Built on private network and cloud infrastructure, the platform supports the four key components that determine the quality of occupier experience: secure digital infrastructure, effective space setup, flexible operations management, and easy-to-use mobile-first occupier interactions.
The Flex Services Platform will enable real estate leaders to: attract and retain enterprise occupiers with the highest levels of security, resilience and connectivity; remove complexity through simplification and automation of core processes; transform the occupier experience by unifying physical spaces, people and technology; control costs; and scale effectively with a modular approach (ie the option to add components as needed).
A recent survey from CBRE indicates that 86 per cent of global occupiers see flexible office space as a critical component of their future real estate strategy. However, delivering on the promise of flexible workspaces and seamless occupier experiences brings complexity and the risk of uncontrolled costs. The Flex Services Platform specifically addresses these challenges, enabling landlords and flexible workspace providers to transform in-building experiences and scale up their portfolios.
Mark Furness, CEO of essensys, says: “We’ve been providing enterprise class software and technology for the world’s leading office landlords and flexible workspace providers for the past 15 years. We’ve taken this deep sector experience and combined it with feedback from the industry’s most forward-thinking companies to develop and create a unique next-generation platform for flexible real estate. The Flex Services Platform brings together people, spaces and technology to deliver the secure, frictionless occupier journeys and amazing in-building experiences that we believe will be key for the success of our customers, their buildings and their tenants in the months and years ahead. I’m thrilled to see this vision realised with the launch of the Flex Services Platform and we are very excited for its future.”
One customer that has benefited from essensys’ technology is fast-growth flexible office provider, Industrious. Since 2013, it has scaled its operation from a single location in one market to over 100 locations across more than 50 markets.
Rachael Gursky, VP of Customer Experience and Technology, says: “At Industrious, we are committed to building dynamic workplace destinations of the future. Technology is a critical component of the way we deliver premium flexible offices to our members and is integral to the management layer we offer our landlord partners. I’m excited about the launch of the Flex Services Platform and am confident it will transform the way our team and members engage with our workspaces.”