flatfair partners with Spike Global to enhance rental experience for tenants at Ecoworld’s build-to-rent platform Apo

Rental payments technology firm flatfair has partnered with proptech company Spike Global to further streamline the rental experience of tenants living with Apo – Ecoworld’s build-to-rent platform. 

The partnership will see flatfair assist with the resident onboarding process by adding referencing services to Spike’s already impressive list of products. 

Spike’s reservations and lettings software manages a tenant’s journey all the way from reservation, through enquiry and through to move in. 

Spike Living, the company’s residents’ portal then manages an array of functions that enhance the rental experience once the tenant has moved in, such as concierge services, social clubs and forums, and process and building management solutions. The portal connects people in the community and provides key announcements and information on amenities and recreational activities.

The partnership will also enable Apo tenants to sign up for flatfair’s No Deposit solution, which has already saved thousands of renters across Britain more than GBP10 million in up-front costs. 

Tenants using Flatfair’s No Deposit solution simply pay a one-off membership fee equal to one week’s rent (+VAT) at the start of their tenancy, authorise their debit card and settle bills at the end — similar to checking in and out of a hotel. 

Doing away with up-front deposits which, on average, cost renters in London more than GBP1,500, also means they can move into their new homes more quickly. When the time comes to move out, charges are settled quickly and on a pay-as-you-leave basis.

Franz Doerr, CEO of payment technology firm flatfair, says: “Both flatfair and Spike share the common goal - to streamline the rental experience for everyone, making it fairer and more transparent for all parties.  

“Working together, we hope to set a new benchmark for tenants in the build-to-rent sector, ensuring the onboarding process is as simple, straightforward and efficient as possible for Apo tenants. 

“We are also thrilled to be able to offer Apo tenants access to our No Deposit Solution, which has already saved thousands of renters across Britain more than GBP10 million in up-front costs.”

Jeremy Heath-Smith, CEO at property technology company Spike Global, says: "Here at Spike, we are committed to improving the community and overall rental experience. During lockdown, meaningful technology has never been more important in keeping people connected. We have worked closely with flatfair to deliver a bespoke platform designed to make the Apo tenancy journey simple from start to finish, making residents’ daily lives easier and connecting them to amenities, services and community support at the touch of a button.” 

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