Nuveen selects Lane's workplace platform and app at Waterford Business District in Miami
Nuveen Real Estate is to roll out Lane’s workplace experience platform and mobile app at Waterford Business District, a corporate office complex located near Miami International Airport.
Waterford houses more than 100 multinational corporations and has one of the highest concentrations of regional and Latin American headquarters in South Florida.
“Launching our technology across seven office buildings in the midst of a global pandemic was no small feat, but we were inspired by Nuveen’s commitment to creating a unified workplace culture within the District,” says Clinton J Robinson, CEO and Co-Founder of Lane. “It’s not every day that you get to help revitalise one of the country’s leading corporate destinations, and we are very proud to help bring the future of work to Waterford.”
“We are excited to put an expanded digital and on-site amenity offering at the fingertips of our tenants,” says Chad Phillips, Managing Director, Head of US Office & Portfolio Manager, Nuveen Real Estate. “We want the professionals in our buildings to have a go-to mobile-friendly source for building announcements, amenities, and programming. The app is also another avenue for tenant feedback. We want to facilitate clear, consistent communication with our tenants, and hear directly from them on how to provide the best workplace experience. This is a part of a programmatic initiative to engage with our tenants both onsite and online. This year we are rolling out tenant engagement apps at nearly 20 office buildings in our US portfolio, with more digitalisation projects planned for years to come.”
Designed to transform the workplace into a thriving, connected ecosystem, Lane integrates building systems into a single, centralised and user-friendly digital platform. Lane streamlines all aspects of day-to-day office life for tenants and property managers alike — from room bookings and guest registration to maintenance, communications and tenant engagement — using data to drive insights every step of the way.
At Waterford Business District, Lane’s web and mobile platform will help streamline per-building and District-wide communications and empower tenants to access new amenities and services with ease, including the free shuttle service, Freebee; bike-share program, Zybra; FlashParking, a smart-parking program exclusively for District tenants; and virtual yoga.
In the midst of Covid-19, the Lane platform is also helping property teams coordinate efforts for their tenants amid the evolving global health pandemic by: managing occupancy through room bookings; ensuring tenants feel safe through surveys and real-time feedback; sharing building and cleaning protocols, safety measures, and other important updates; and engaging tenants remotely through virtual content, amenities, and events.
“Formerly known as Waterford at Blue Lagoon, Waterford has been synonymous with the biggest businesses, not only in Miami, but in the Southeast US, for decades,” says Charles Russo, Senior Director, Southeast Regional Head, Office Americas, Nuveen Real Estate. “In 2019, we embraced the office park’s business-focused identity and re-emerged as Waterford Business District. Since then, we have invested significantly in capital improvements focused on setting a new standard as a cutting-edge hub for global business in Florida.
“Our strategic partnership with Lane has now allowed us to bring our new amenities and services into one seamlessly connected platform where tenants can access everything the District has to offer from their computer or mobile device.”
Waterford Business District is a joint venture between Nuveen and Allianz Real Estate.