Global programme management and construction consultancy Turner & Townsend has been appointed by Infiniti – the luxury automotive company – to deliver its global expansion programme.
The initial three-year phase of the programme includes the roll-out of new retail spaces and showrooms across 48 countries and six continents as part of Infiniti’s plan to expand its global presence significantly by 2020.
Centralised control and visibility of costs, risk and performance are being provided through a Programme Management Office (PMO) based in Hong Kong.
Turner & Townsend’s new global appointment stems from its ten-year relationship with Infiniti, where it supported operations in the Americas, Middle East and Asia & Oceania regions. In the US this involved supporting the development and implementation of a new visual identity programme across Infiniti’s retailer network.
Nick Townsend, director at Turner & Townsend, says: “Organisations such as Infiniti, delivering multi-territory capital investment programmes, require robust standards and approaches, and partners with a deep understanding of their brand values. In addition to this, they need the expertise to deliver locally, and the agility to respond to shifting priorities.
“At Turner and Townsend we offer control and visibility of performance at every level. We are thrilled to offer this to Infiniti, and to be working with the team on this major expansion programme.”
Sam Chung, global director, retail network development, Infiniti, says: “Brand is critical to Infiniti. We needed to select a team that could deliver with consistency across the globe. Turner & Townsend’s proposition for our global PMO was delivered with passion and energy and is truly aligned with what we are aiming to achieve.”